Accessibility Statement

Our Commitment

Level Up Lifts is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

We believe that technology should be accessible to everyone, regardless of their abilities or disabilities. Our goal is to make our platform usable by as many people as possible.

Conformance Status

Level Up Lifts strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. WCAG guidelines are internationally recognized standards for web accessibility, developed by the World Wide Web Consortium (W3C).

Accessibility Features

Our platform includes the following accessibility features:

Visual Accessibility

• Dark Mode: System-preference detection and manual toggle for reduced eye strain
• Color Contrast: WCAG AA compliant color contrast ratios (minimum 4.5:1 for normal text)
• Resizable Text: Support for browser zoom up to 200% without loss of functionality
• Clear Typography: Legible font sizes and line heights for improved readability
• No Color-Only Communication: Information is not conveyed by color alone

Keyboard Accessibility

• Full Keyboard Navigation: All interactive elements are accessible via keyboard
• Visible Focus Indicators: Clear visual indicators show which element has focus
• Logical Tab Order: Tab navigation follows a logical and intuitive order
• Keyboard Shortcuts: Standard shortcuts (Tab, Enter, Escape, Arrow keys) work as expected
• No Keyboard Traps: Users can always navigate away from any element

Screen Reader Support

• Semantic HTML: Proper use of headings, lists, and landmarks
• ARIA Labels: Descriptive labels for interactive elements and dynamic content
• Alternative Text: All images include descriptive alt text
• Live Regions: Dynamic content changes are announced to screen readers
• Skip Links: Quick navigation to main content

Form Accessibility

• Clear Labels: All form fields have descriptive, visible labels
• Error Identification: Validation errors are clearly identified and described
• Error Suggestions: Helpful suggestions provided for correcting errors
• Error Prevention: Confirmation required for important actions

Mobile Accessibility

• Touch Target Size: Interactive elements are at least 44x44 pixels
• Responsive Design: Layout adapts to different screen sizes
• Orientation Support: Works in both portrait and landscape
• Gesture Alternatives: All gestures have alternative input methods

Assistive Technologies

Our platform has been tested with the following assistive technologies:

• Screen Readers: NVDA, JAWS, VoiceOver, TalkBack
• Browsers: Chrome, Firefox, Safari, Edge (latest versions)
• Operating Systems: Windows, macOS, iOS, Android
• Magnification Tools: ZoomText, Windows Magnifier, macOS Zoom

Known Limitations

We are aware of the following accessibility limitations and are working to address them:

• Some PDF documents may not be fully accessible - we are working on remediation
• Complex data visualizations may require additional screen reader descriptions
• Third-party integrations may not fully meet WCAG 2.1 Level AA standards
• Some legacy features are in the process of being updated for better accessibility

If you encounter any accessibility barriers, please let us know so we can prioritize fixes.

Ongoing Efforts

We are committed to continuous improvement and take the following measures:

• Regular Audits: Quarterly accessibility audits using automated and manual testing
• User Testing: Testing with users who rely on assistive technologies
• Staff Training: Ongoing training for our development team on accessibility best practices
• Design Review: Accessibility is considered in all new feature development
• Code Standards: Accessibility requirements are part of our code review process

Third-Party Content

Our platform may include content from third parties (e.g., embedded videos, external integrations). While we strive to work with accessible third-party services, we cannot guarantee that all third-party content meets our accessibility standards.

If you encounter accessibility issues with third-party content, please contact us and we will work to find an accessible alternative.

Feedback and Assistance

We welcome your feedback on the accessibility of Level Up Lifts. If you:

• Encounter an accessibility barrier
• Have suggestions for improvement
• Need content in an alternative format
• Require assistance using our platform

Please contact our accessibility team:

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you have the right to file a formal complaint with:

• U.S. Department of Justice
  ADA Complaint Process
• Office for Civil Rights (if applicable)
  OCR Complaint Portal

Standards and Guidelines

Our accessibility efforts are guided by:

• WCAG 2.1 Level AA - Web Content Accessibility Guidelines
• Section 508 - U.S. Federal Accessibility Standards
• ADA - Americans with Disabilities Act
• EN 301 549 - European Accessibility Standard

Technical Specifications

Accessibility of Level Up Lifts relies on the following technologies:

• HTML5 - Semantic markup and accessibility features
• CSS3 - Styling with support for high contrast and custom themes
• JavaScript - Progressive enhancement and ARIA support
• WAI-ARIA - Accessibility annotations for dynamic content

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Level Up Lifts assessed the accessibility of our platform using:

• Self-evaluation: Internal testing by our development team
• Manual testing: Keyboard navigation, screen reader testing
• User testing: Feedback from users with disabilities
• Third-party audits: Periodic reviews by accessibility consultants

Updates to This Statement

We review and update this accessibility statement regularly to reflect our current accessibility status and ongoing improvements. This statement was last reviewed on October 3, 2025.