Cookie Policy

Last Updated: October 3, 2025

1. Introduction

This Cookie Policy explains how Level Up Lifts ("we," "us," or "our") uses cookies and similar tracking technologies when you use our website and services. This policy should be read together with our Privacy Policy and Terms of Service.

By using our services, you consent to the use of cookies as described in this policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our services.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

Purpose: Essential for the website to function properly

Examples:

  • Authentication cookies (to keep you logged in)
  • Security cookies (to detect authentication abuse)
  • Session cookies (to remember your preferences during a session)

Can be disabled: No - These cookies are essential for basic functionality

3.2 Functional Cookies

Purpose: Remember your preferences and settings

Examples:

  • Dark mode preference
  • Language preferences
  • User interface customization
  • Regional settings

Can be disabled: Yes - Disabling may affect your user experience

3.3 Performance Cookies

Purpose: Understand how visitors use our website

Examples:

  • Page load times and performance metrics
  • Navigation patterns
  • Error tracking
  • Feature usage statistics

Can be disabled: Yes - Information collected is anonymous

3.4 Analytics Cookies

Purpose: Help us improve our services

Examples:

  • Google Analytics (anonymized)
  • User behavior analysis
  • Conversion tracking
  • A/B testing data

Can be disabled: Yes - Via browser settings or opt-out tools

3.5 Third-Party Cookies

Purpose: Enable third-party features and services

Examples:

  • Google OAuth authentication
  • Payment processing (Stripe)
  • Support chat widgets
  • Social media integration

Can be disabled: Yes - May limit certain features

4. How We Use Cookies

We use cookies to:

  • Keep you signed in: Remember your authentication status across sessions
  • Remember your preferences: Store settings like dark mode, language, and display options
  • Improve performance: Optimize loading times and reduce server load
  • Analyze usage: Understand how users interact with our platform to improve features
  • Prevent fraud: Detect and prevent security threats and abuse
  • Provide personalized experiences: Tailor content and recommendations to your needs

5. Specific Cookies We Use

Cookie NamePurposeTypeDuration
darkModeStores dark mode preferenceFunctionalPersistent
session_idMaintains user sessionNecessarySession
auth_tokenAuthentication via Google OAuthNecessary7 days
_gaGoogle Analytics trackingAnalytics2 years
_gidGoogle Analytics session trackingAnalytics24 hours

6. Third-Party Services

We use third-party services that may set their own cookies. We do not control these cookies, and they are subject to the respective third party's privacy policies:

7. Managing Your Cookie Preferences

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View and delete cookies
  • Block all cookies
  • Block third-party cookies
  • Clear cookies when you close your browser
  • Set exceptions for specific websites

Learn how to manage cookies in popular browsers:

7.2 Opt-Out Tools

You can opt out of certain analytics cookies using:

7.3 Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. Our services currently do not respond to DNT signals, as there is no industry standard for how to interpret them.

8. Impact of Disabling Cookies

Disabling cookies may affect your experience on our platform:

  • You may be unable to log in or stay logged in
  • Your preferences (like dark mode) will not be saved
  • Some features may not work correctly
  • Page load times may increase
  • We may be unable to provide personalized experiences

9. Mobile Devices

On mobile devices, you can manage cookie preferences through:

  • Your device settings (Privacy or Safari settings on iOS)
  • Your browser app settings (Chrome, Firefox, etc.)
  • Our in-app cookie preferences (when available)

10. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Posting a notice on our website
  • Sending an email notification (for significant changes)

We encourage you to review this policy periodically to stay informed about how we use cookies.

11. Contact Us

If you have questions about our use of cookies, please contact us at:

Level Up Lifts

Privacy: privacy@leveluplifts.co

Support: support@leveluplifts.co

Your Consent: By continuing to use Level Up Lifts, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or contacting us directly.